FAQs

How can I contact Illuminate Your Space ( By SB Lighting )

You can email us at sblighting@illuminateyourspace.co where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 2-4 weeks to arrive.

What is your return policy?

We want you to be completely satisfied with your purchase, so we offer a 30-day return policy on all of our products. If you're not completely happy with your purchase, simply contact us and we'll provide you with instructions on how to return the item for a full refund.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, PayPal, and Apple Pay. Simply select your preferred payment method at checkout and follow the instructions to complete your purchase.

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions throughout the year. To stay up-to-date on our current promotions, sign up for our newsletter or follow us on social media.

How long do your products last?

Our products are designed to last for years with proper care and maintenance. We use high-quality materials and manufacturing processes to ensure that our products are durable and long-lasting.